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surveyRecently I received a letter from a business along with a survey. “I want to get to know you and your company,” the letter said.

But it was just plain lazy.

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Stop sign for your brandMental habits turn into strategic and tactical action.

Are there some harmful habits you need to break? Here’s a quick check for things you should stop doing right now.

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brand missing baconTwice this week, I’ve selected a menu item specifically because it was supposed to have something dear to my heart on it. Bacon! Both times, bacon was missing. It got me thinking about the way I felt, and how brands can disappoint their people in a similar way.

 

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Take a good look adams kovacs 1960Turnover is very costly to business. It can cost a company up to 30% of the employee’s salary (and some say more) to replace someone. And in today’s labor market, there’s a lot of movement.

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angry faceIt’s a great day when you can whip through a meeting, present the plan and assign roles and responsibilities. Everyone is nodding and then they all go back to their desks and get to work. That’s solid, effective leadership, right?

Not so fast. Fear might factor into the silence.

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MB Piland Advertising + Marketing: Culture Quiz
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